10th May,2023, getting intensive for half way of the Capacity Building & Capability Development Program of FINTECH: Opportunities and Challenges. Mr. Chia Hock Lai together with his team Mr.Raphael Moreno, Mr.Mathias Beer and Ms.Dilys Tan offered a whole day workshop on Design Thinking: Building customer-centric financial products, services and processes. During this interactive workshop all participants gain the skills and resources they need to create for Design Thinking.
